Get unbiased customer feedback on your product. Use this in marketing videos, testimonials, and to improve product strategy.

Customer Feedback, Automated

Do you understand

the voice of your customer?

• Customer Interviews

• Data Analysis

• Video Teardowns

• Product Feedback

• Customer Interviews • Data Analysis • Video Teardowns • Product Feedback

GoatedGuild collects unbiased customer feedback, providing you with strategic insights regular reports and video content to inform product decisions, create testimonials and use case pages, and produce engaging marketing videos. Learn from our daily product teardowns http://bit.ly/dailydenbow

Our Feedback Is Impactful

The Goated Guild is a community of hand picked product folks who will give actionable feedback and videos. Heralded by Frank Denbow, an ex-Microsoft Startup Evangelist who has personally consulted 100s of companies on their product marketing, including top companies like Jackpocket (mobile lottery app sold to DraftKings for $750M), StrongDM ($76M in funding), IPInfo (Bootstrapped 25 Person Team), Riley (Y-Combinator Startup, $3M raised), and others.

Don't take our word for it, see what leading startup CEOs say about us:

  • "The quality of the work has been phenomenal, and the whole process was really well organized and communicated, with clear timeline and deliverables. We came of the process understanding our customers more deeply, and with an updated homepage that much better communicated our value proposition to them."

    Ben Dowling (Founder, IPINFO)

  • "Frank has been amazing in consulting with us on product opportunities and UX. Super thankful for his insights and definitely recommend him for anyone looking to build great experiences for their customers."

    Walker Williams (Founder, Teespring & Fourthwall)

  • "Frank is a godsend. In the span of a month, he's provided more value to our startup, in product, marketing, and UX than we could've ever expected. He genuinely puts his heart and soul into every piece of work he does. He is incredibly diligent, experienced, and such a pleasure to be around. I feel extremely lucky to have the opportunity to work with him."

    Dawson Chen (CEO, Martin YC S23)

  • "Frank is a relentless creator and curator of community. He is super thoughtful about the projects he takes on and how he can add value through his unique and thoughtful perspective. Few people understand product and design as well as Frank. He elevates all the environments he enters and gives extremely honest feedback about the projects and people he interacts with. Frank is extremely generous with his network and always seems to know someone who can help you reach the next milestone. If you are ever working on something and you want it to be elevated, Frank is the perfect person to engage."

    Devin Baptiste (Founder, GroupRaise.com)

  • "Frank is a genius. He represented Microsoft's COVID-19 team to my company LUMINARE. He has a great skill for communicating across teams and is an out-of-the-box thinker. His ability to think orthogonally is a great asset to any size company. I/we are grateful for Frank helping us in the COVID-19 response where my company served over 10,000,000 people."

    Sarma Velamuri (Founder, Luminare)

  • "Frank was proactive in pinpointing several pain points in our onboarding flow that were preventing users from experiencing an 'a ha!' moment, and offered great high level feedback product marketing & strategy! Would definitely recommend to anyone looking for help on user research & onboarding"

    Grant Davis (Founder, Wand)

OUR MULTIFACETED APPROACH TO DEEPLY UNDERSTAND YOUR AUDIENCE

Understanding Your Audience

  • Customer Feedback Analysis: Monthly insights from direct customer interviews

  • User Behavior Exploration: In-depth analysis of user flows from tools like Fullstory, Google Analytics and Mixpanel.

  • Customer Profiles: Customer profiles are created based on patterns in data and feedback.

  • Team Interviews: Understanding your product from the perspective of your own team

Market Insight

  • Competitor Analysis: An overview of your competitors' strategies and performance.

  • Product Opportunities: Identification of gaps and opportunities in the market.

Strategic Action

  • Actionable Recommendations: Using our 15 years of experience supporting 1000s of entrepreneurs professionally while at Microsoft and personally as a community leader, we create tailored strategies based on the data and analysis.

  • Innovative Solutions: Creative ideas for product and service enhancement.

THE GOATED GUILD OUTPUT

  • Detailed Quarterly Reports: These reports offer a rich tapestry of insights, including customer feedback analysis, user behavior exploration, competitor analysis, strategic recommendations, and landing page teardowns.

  • Monthly User Stories: Each month, we deliver a unique user story, providing deep insights into customer demographics, their perception of your product, and your company. These narratives offer a humanized view of your data, making it easier to connect with and understand your customers on a personal level.

  • Authentic Customer Content: Use the recorded video and audio to create authentic testimonials, develop impactful case studies, and produce engaging marketing videos.